Seeing extensive SLA delays for our bug bounty platform.

Our triage times aren't just consistently missing published SLAs they aren't even close including high/critical severity reports, taking way beyond the stated first-response and triage windows if they get triaged at all. This seems to be in line with broader reports of triage teams getting overwhelmed by AI-generated submission volume, there were issues before the AI reports blew up but there may as well not even be a triage team at this point. Curious if others are seeing the same: Which platform(s) are you running programs on? Are you seeing consistent SLA misses, or just occasional slippage? Trying to figure out if this is a platform-specific issue or simply part of an industry-wide capacity problem right now as we are debating changing platforms when it comes up for renewal. submitted by /u/LowActivity4195 [link] [comments]